Privacy Policy

At MysticFusion, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services. This policy applies to our audience in the USA, UK, Europe, Canada, Australia, and New Zealand.

Information We Collect

  • Personal Information: When you make a purchase or create an account, we collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.
  • Usage Data: We collect information about your interactions with our website, such as the pages you visit, the products you view, your IP address, and the device and browser you use.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.

How We Use Your Information

  • Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery, and to communicate with you about your order status.
  • Customer Service: We use your information to provide customer support and respond to your inquiries.
  • Marketing Communications: With your consent, we may use your email address to send you newsletters, promotions, and updates about our products and services.
  • Site Improvement: We use usage data to improve our website, understand how customers use our site, and enhance your shopping experience.

Sharing Your Information

  • Service Providers: We may share your information with third-party service providers who assist us with order fulfillment, payment processing, shipping, marketing, and website analytics. These providers are contractually obligated to protect your information and use it only for the services they provide.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Your Rights

  • Access and Correction: You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete.
  • Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection and Restriction: You have the right to object to the processing of your personal information and to request that we restrict its processing in certain circumstances.
  • Withdraw Consent: If you have given consent for the processing of your personal information, you have the right to withdraw your consent at any time.

Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

International Data Transfers As we operate globally, your information may be transferred to, stored, and processed in countries outside your country of residence, including the USA. We ensure that any international transfers of your personal data are carried out in compliance with applicable data protection laws.

Retention of Information We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to Our Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via the 'Contact Us' form on our website.

Thank you for trusting MysticFusion with your personal information. We value your privacy and are committed to protecting it.